Contemporary Travel Solutions Ltd (CTS) is a privately owned company who offer a unique service focusing purely on the fulfilment of outsourced online and offline travel bookings and services with an experienced and dedicated telesales team matched with a comprehensive customer service solution for both pre and post sales.
CTS are an open and friendly company building on long term partnerships where they treat your business like their own hence they refer to you as their Business Partners and pride themselves on delivering results through their team who are not only passionate about travel but also about delivering an outstanding customer experience to maximise your brand loyalty.
CTS is structured as a fully scalable business model, which at its core is flexibility and responsiveness to changing market needs and business demand cycles. The opportunities of the model are vast with the ability to operate in regional, national or international clusters with Sales Advisors operating in over 12 different languages on a variety of travel systems.
CTS have been commended not only on their professional, structured, and timely crisis management during recent events which have impacted the industry such as tour operator or airline failures, ash cloud, snow and industrial action but on their ability to increase margin by maximising every sales opportunity whilst maintaining an excellent customer satisfaction rate.